Frequently Asked Questions
Why The Far Card sale has been discontinued?
In July 2016, Fairmont Singapore, Swissôtel The Stamford and Swissôtel Merchant Court joined the AccorHotels Group.

As a result of this integration we stopped issuing The Far Card on 29 June 2018. However, The Far Card members with a valid membership card will still retain all their member benefits and customer support until their card expires, 12 months from the date of issue. The Far Card customer service phone number remains at 6221 9881 and will be managed by our hotel’s Dining Reservations team from 2 July 2018 to July 2019.

The Far Card allows members to continue to save whenever they dine or stay at Fairmont Singapore, Swissôtel The Stamford and Swissôtel Merchant Court.

Benefits include:

  • Up to 50% off the dining bill
  • Cash-off dining vouchers*
  • 10% off best available room rates
  • Vouchers for free room upgrades**
  • 15% off treatments at Fairmont Singapore’s Willow Stream Spa

Accor Plus team will get in touch with The Far Card members once their card is due for renewal to orientate them on the Accor Plus membership benefits. The Accor Plus membership programme extends to 18 countries, 800+ hotels and resorts, and 1,100+ restaurants across Asia Pacific.

* Far Card Gourmet members only
** Far Card Classic members only

How long is the validity of The Far Card membership?
The Far Card membership is valid for 12 months.
Can I dine more than a few times a week using The Far Card membership?
Yes, you can dine as often as you like using a valid The Far Card membership. The Far Card usual member reductions are available for unlimited visits and on total food bill through-out the validity of the membership.
Where can I avail The Far Card dining privileges?
The Far Card dining privileges are available at the participating food and beverage outlets in Fairmont Singapore, Swissôtel The Stamford, Swissôtel Merchant Court and Swissôtel Nankai, Osaka.
I’m The Far Card member how can I make a dining reservation?

Please call our dining reservations’ number below:

Fairmont Singapore & Swissôtel The Stamford: +65 6431 6156
Equinox Complex: +65 6837 3322
Swissôtel Merchant Court: +65 6239 1847/ 1848
Where can I avail The Far Card accommodation privileges?
The Far Card accommodation privileges are available in Fairmont Singapore, Swissôtel The Stamford, Swissôtel Merchant Court and Swissôtel Nankai, Osaka.
I’m The Far Card member how can I make a room reservation?

Please call our room reservations’ number below:

Fairmont Singapore: +65 6837 3883
Swissôtel The Stamford: +65 6339 6633
Swissôtel Merchant Court: +65 6337 9993
Swissôtel Nankai, Osaka: (06) 6646-1119
What are the benefits of becoming The Far Card member?

Every The Far Card member will experience dining benefits, accommodation benefits and additional benefits (vouchers) depending on which membership tier that the member has.

Please see links below for more details:
The Far Card Classic
The Far Card Gourmet

How many guests can I bring while availing The Far Card membership benefits?
The Far Card reduction is available for The Far Card member and a maximum of 9 guests per card per table per visit.
Can I share my card with a spouse or family member?
No. Membership is strictly individual and non-transferable.
How can I purchase The Far Card membership?
The Far Card memberships sales has been discontinued you may purchase Accor Plus card through their e commerce site by logging on to www.accorplus.com/singapore or by calling Accor Plus Customer Service at +65 6735 9802
Where can I find information on the latest promotion for The Far Card members?
The Far Card sends email blast to all members to give the latest promotion information. These promotions are also being featured on The Far Card website. Click here to find out more information on the latest promotion.
What should I do if I lose my card?
Please contact The Far Card Customer Service at +65 6221 9881 immediately.
What should I do if I lose my voucher?
Due to the cash value attached to each voucher, The Far Card is unable to replace any/all lost vouchers and accorded benefits.
How can I find out more information on The Far Card membership?

For more information on The Far Card membership program please or log on to The Far Card website: www.thefarcard.com